Refund policy

Refund and Returns Policy

Last updated: July 29, 2026

At abiozkoy.shop, customer satisfaction is important to us. If you are not completely satisfied with your purchase, please review our return policy below.

Returns

We accept eligible returns within 30 days of delivery.

To qualify for a return:

Items must be unused and in original condition
Items must include original packaging and accessories
Proof of purchase is required

Non-Returnable Items

Certain products may not be eligible for return, including:

Items that have been used or damaged after delivery
Clearance or final-sale items
Products restricted from return due to hygiene or safety reasons

Return Process

To request a return, please contact us at:

Email: info@abiozkoy.shop

Please include:

Order number
Customer name
Reason for return
Photos of the product if applicable

Do not send items back without contacting us first.

Refunds

Once we receive and inspect your return, we will notify you about the approval or rejection of your refund.

Approved refunds will be processed to your original payment method. Please allow several business days for your payment provider to complete the transaction.